Refund Policy
Last updated: 2026
At MICROMSAP, customer satisfaction is important to us. This Refund Policy outlines the terms and conditions under which refunds may be requested for our software products and services.
30-Day Refund Eligibility
Refund requests may be submitted within 30 days of the original purchase date. Refunds are applicable only to first-time purchases and are subject to review and approval based on eligibility criteria outlined in this policy.
Non-Refundable Scenarios
- Requests made after the 30-day refund period
- Renewal or recurring subscription payments
- Services that have been fully delivered or completed
- Failure to cancel a subscription before renewal
- Violations of our Terms of Service or acceptable use policies
How to Request a Refund
To request a refund, please contact our support team by providing your order details and reason for the request. Our team will review your request and respond within a reasonable timeframe.
Contact Email: contact@micromsap.com
Processing Time
Approved refunds are processed using the original payment method and may take 5–10 business days to reflect, depending on your bank or payment provider.
Policy Updates
MICROMSAP reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective upon posting on this page.